Pennsylvania Consumer
Notice
Consumer Notice
This Is Not a Contract.
Pennsylvania Law requires real estate brokers
and salespersons (licensees) to advise consumers
of the business relationships permitted by the
Real Estate Licensing and Registration Act. This
notice must be provided to the consumer at the
first contact where a substantive discussion
about real estate occurs.
Before you disclose any information to a
licensee, be advised that unless you select an
agency relationship by signing a written
agreement providing for such a relationship, the
licensee is NOT REPRESENTING YOU. A business
relationship of any kind will NOT be presumed
but must be established between the consumer and
the licensee.
Any licensee who
provides you with real estate services owes you
the following duties:
- Exercise reasonable professional skill
and care which meets the practice standards
required by the Act.
- Deal honestly and in good faith.
- Present, in a timely manner, all offers,
counteroffers, notices, and communications
to and from the parties in writing. The duty
to present written offers and counteroffers
may be waived if the waiver is in writing.
- Comply with Real Estate Seller
Disclosure Act.
- Account for escrow and deposit funds.
- Disclose all conflicts of interest in a
timely manner.
- Provide assistance with document
preparation and advise the consumer
regarding compliance with laws pertaining to
real estate transactions.
- Advise the consumer to seek expert
advice on matters about the transactions
that are beyond the licensee's expertise.
- Keep the consumer informed about the
transaction and the tasks to be completed.
- Disclosure financial interest in a
service, such as financial, title transfer
and preparation services, insurance,
construction, repair or inspection, at the
time service is recommended or the first
time the licensee learns that the service
will be used.
A licensee may have
the following business relationships with the
consumer:
Seller Agency
Seller agency is a relationship where the
licensee, upon entering into a written
agreement, works only for a seller/landlord.
Seller's agents owe the additional duties of:
- Loyalty to the seller/landlord by acting
in the seller's/landlord's best interest.
- Confidentiality, expect that a licensee
has a duty to reveal known material defects
about the property.
- Making a continuous and good faith
effort to find a buyer for the property,
except while the property is subject to an
existing agreement.
- Disclosure to other parties in the
transaction that the licensee has been
engaged as a seller's agent.
A seller's agent may compensate other brokers
as subagents if the seller/landlord agrees in
writing. Subagents have the same duties and
obligations as the seller's agent. Seller's
agent may also compensate buyer's agent and
transaction licensees who do not have the same
duties and obligation as seller's agents.
If you enter into a written agreement, the
licensees in the real estate company owe you the
additional duties identified above under seller
agency. The exception is designated agency. See
the designated agency section in this notice for
more information.
Buyer Agency
Buyer agency is a relationship where the
licensee, upon entering into a written
agreement, works only for the buyer/tenant.
Buyer's agents owe the additional duties
of:
- Loyalty to the buyer/tenant by acting in
the buyer's/tenant's best interest.
- Confidentiality, except that a licensee
is required to disclose known material
defects about the property.
- Making a continuous and good faith
effort to find a property for the
buyer/tenant, except while the buyer/tenant
is subject to an existing contract.
- Disclosure to other parties in the
transaction that the licensee has been
engaged as a buyer's agent.
A buyer's agent may be paid fees, which may
include a percentage of the purchase price, and,
even if paid by the seller/landlord, will
represent the interests of the buyer/tenant.
If you enter into a written agreement, the
licensees in the real estate company owe you the
additional duties identified above under buyer
agency. The exception is designated agency. See
the designated agency section in this notice for
more information.
Dual Agency:
Dual agency is a relationship where the
licensee acts as the agent for both the
seller/landlord and the buyer/tenant in the same
transaction with the written consent of all
parties. Dual agents owe the additional duties
of:
- Taking no action that is adverse or
detrimental to either party's interest in
the transaction.
- Making a continuous and good faith
effort to find a buyer for the property and
a property for the buyer, unless either are
subject to an existing contract.
- Confidentiality, except that a licensee
is required to disclose known material
defects about the property.
Designated Agency:
In designated agency, the employing broker
may, with your consent, designate one or more
licensees from the real estate company to
represent to you. Other licensees in the company
may represent another party and shall not be
provided with any confidential information. The
designated agent(s) shall have the duties as
listed above under seller agency and buyer
agency. In designated agency, the employing
broker will be a dual agent and have the
additional duties of: Taking reasonable care to
protect any confidential information disclosed
to the licensee. Taking responsibility to direct
and supervise the business activities of the
licensees who represent the seller and buyer
while taking no action that is adverse or
detrimental to either party's interest in the
transaction.
The designation may take place at the time
that the parties enter into a written agreement,
but may occur at a later time. Regardless of
when the designation takes place, the employing
broker is responsible for ensuring that
confidential information is not disclosed.
Transaction Licensee:
A transaction licensee is a broker or
salesperson who provides communication or
document preparation services or performs other
acts for which a license is required WITHOUT
being the agent or advocate for either the
seller/landlord or the buyer/tenant. Upon
signing a written agreement or disclosure
statement, a transaction licensee has the
additional duty of limited confidentiality in
that the following information may not be
disclosed:
- The seller/landlord will accept a price
less than the asking/list price.
- The buyer/tenant will pay a price
greater that the price submitted in a
written offer.
- The seller/landlord or buyer/tenant will
agree to financing terms other than those
offered.
Other information deemed confidential by the
consumer shall not be provided to the
transaction licensee.
Other Information
About Real Estate Transaction:
The following are negotiable and shall be
addressed in an agreement/disclosure statement
with the licensee:
- The duration of the employment, listing
agreement or contract.
- The fees or commissions.
- The scope of the actives or practices.
- The broker's cooperation with other
brokers, including the sharing of fees.
Any sales agreement must contain the zoning
classification of a property except in cases
where the property is zoned solely or primarily
to permit single family dwellings.
A Real Estate Recovery Fund exists to
reimburse any person who has obtained a final
civil judgement against a Pennsylvania real
estate licensee owing to fraud,
misrepresentation, or deceit in a real estate
transaction and who has been unable to collect
the judgement after exhausting all legal and
equitable remedies. For complete details about
the Fund, call (717)783-3658.
I have received, have read, and understand
the terms set forth in the above Consumer
Notice.
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